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Page cann't be found while accessing the url http://localhost:[port]/ReaderExtensions

February 21, 2011, 3:32 am
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1.We downloaded the LiveCycle Reader extension credential trial file from the following location

http://www.adobe.com/devnet/livecycle/sdk/eula.html

2. We logged in the admin console of the server (click Settings > Trust Store Management > Local Credentials.

3. Click Import and, under Trust Store Type, select Reader Extensions Credential.

4. (Optional) To indicate that this is the default credential to use with Reader Extensions ES2, select Default.

5. An alias name was given for the server.

6. Click Browse to locate the credential, type the password of the credential (Downloaded in step 1), and then click OK.

7. Open a web browser and enter this URL: http://localhost:[port]/ReaderExtensions (where [port] is your application server's port number).

 

After completing all the 6 steps, I tried to access this URL http://localhost:[port]/ReaderExtensions. But it gives an error PAGE CAN NOT BE FOUND.

 

Please let me know why it is happening.

 

Thanks,

Ashish

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To convert PDF forms to Tiff

January 21, 2014, 2:11 am
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Hi,

I want to conver the statis PDF forms to tiff file without using live cycle work bench.

I read some where that adobe provide 1 DLL to directly convert the PDF forms to Tiff.

Can anyone sugguest on this?

 

Vee Gee

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How to restrict pdf printing on a condition

January 30, 2014, 10:54 am
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Hello,

 

We generate the pdf and distribute it to the user immediately. I've a business requirement to allow the user to print the pdf a maximum of 3 times. I was able to add the javascript to the pdf to make a webservice call that would keep a track of prints(by getting the pdf blessed by the livecycle readerextensions). Now, I've two questions :

1.How can I disable printing on the pdf document when max number of reprints is reached?

2.The pdf throws security warning when it makes the webservice call. Is there anyway to supress it?

 

 

Thanks in advance for the responses.

 

Feroz.

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How to allow attachments on forms saved with Reader Extensions?

March 3, 2014, 9:59 am
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I have a Livecycle developed form that includes action builder buttons to attach other documents.  When I re-save the form with 'Reader Extensions', the attach buttons no longer work.  Is there a way to allow this functionality?  How?

 

Thanks.

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Expired certificate for LiveCycle ReaderExtension

March 10, 2014, 6:02 am
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Reader Extensions workflow

March 16, 2014, 2:19 pm
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I make XFA forms and usually just add reader extensions through Acrobat but now have a form from which I will need to extract data from more than 500 users so can't do it this way.

 

Can I just purchase the Reader Extension module to allow me the license to do this and if so what is the workflow for this module?

 

Thanks.

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Extending a document in Adobe Acrobat if you have purchased and own LiveCycle Reader Extensions

March 31, 2014, 4:45 pm
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I work for an organization that has purchased adobe livcycle designer suite which includes Livecycle reader extensions. However we do not really have a need (besides perhaps per the EULA), nor the technical support to extend reader documents using the server based LiveCycle Reader extensions. We will definitly be collecting info from over 500 receipients so per the adobe acrobat license agreement:

 

16.8.3 For any unique Extended Document, Customer may only (a) Deploy that Extended Document to an unlimited number of recipients, but Customer shall not extract data from more than five hundred (500) instances of such Extended Document (or any hardcopy representation of that Extended Document) that contains data from a recipient; or (b) Deploy an Extended Document to no more than five hundred (500) recipients without limits on the number of times Customer may extract data from a recipient from that Extended Document. Obtaining additional licenses to use Acrobat Standard, Acrobat Pro, or Adobe Acrobat Suite shall not increase

the foregoing limits (that is, the foregoing limits are the aggregate total limits regardless of how many additional licenses to use Acrobat Standard, Acrobat Pro, or Adobe Acrobat Suite the Customer may have obtained). For the avoidance of doubt, if Customer purchases another Adobe product or service that allows Customer to send a greater number of PDF files or forms (e.g. Adobe FormsCentral or Adobe LiveCycle Reader Extensions), then the terms of that Adobe product or service shall supersede the terms of this Section 16.8.3

 

Given the very last sentence, it sounds me like since my organization has provided me with a copy of LiveCycle Reader extensions I can extend the adobe document using adobe acrobat if I wish, and still be within the terms of the EULA, is this the correct interpretation? I would prefer not to actually use the LiveCycle reader extensions as once again we do not have the technical support, nor the need for this server based solutions.

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TRIM, LiveCycle and PDF forms

April 2, 2014, 8:37 pm
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Hi,

 

I am using LiveCycle Designer ES3 to produce a form to which I then applied reader extensions through Adobe Acrobat Pro XI. The users of the form have been using Adobe Reader 9 to fill out and save the form. The form is loaded into TRIM (a records management system. See http://www8.hp.com/au/en/software-solutions/software.html?compURI=1173 707) and via a TRIM workflow various users fill it out as required. This was working okay in TRIM until a recent network changeover and this is where the explanation gets complicated.

 

The form hasn't changed but some users are now on a different network from the TRIM server and these users are also using Reader XI. When trying to get the form out of TRIM to work on it they get a message "This document enabled features in Adobe Reader. The document has been changed since it was created and use of extended features is no longer available. Please contact the author for the original version of this document.". Upon opening the form they find it locked down and they cannot make any changes, let alone save them. The thing is the document has not been changed. What has changed is that the document is in TRIM. TRIM is on a different network and the users have to log into it to access it.

 

I sent a Reader XI user a form via email and they were able to edit and save it. When the user uploaded it to TRIM and tried to open it they received the errror message and were unable to edit the document at all.

 

Any suggestions or thoughts are much appreciated.

 

Thanks,

Greig

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Adding extended rights to third party PDF document & licence

April 4, 2014, 8:41 am
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Hi dear support team,

 

We have the following workflow that should be supported:

 

1. Person A generates a PDF document within our java application (third party library). The document should contain the editable fields. Some of them are filled with our application.

2. Person A sends the generated document to person B, who fills in the required fields, saves it and sends back to person A.

3. Person A loads the filled document back to our application (optional).

 

There will be about 0-5 such documents every day.

 

We have the following questions:

 

1. PDF document should contain the reader extentions so that person B could save it. What product do you recommend in order to add the extended rights to the third-party PDF document within the java aplication?

2. What licence is suitable in our case? (We already have Acrobat Licence)

3. What costs we'll face?

 

Thank you very much in advance for your answer.

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Adding attachment to the form

April 10, 2014, 1:29 am
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Hi Guys

 

I have been trying to add an attachment to the form using a script but all i get is for the user to browse to the attachment , is it possible to add an attachment to the form using xml tag ???

 

thank you

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Unable to save pdf form

April 30, 2014, 6:15 am
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I have a user that is no longer able to re-save/overwrite pdf forms.

 

Facts:

  1. He is using Reader XI.
  2. The files are located on our server in a shared folder.
  3. He is able to save his changes to any other programs files in the folder just fine.
  4. Others can save their changes/signatures to the same pdf forms just fine.
  5. When he first created his signature he was able to save his changes for a couple of weeks.
  6. The issue is only on his PC - when he logs in on another PC, he is able to save.
  7. The message he gets states that it may be a read only file or that it is being used by someone else - but it is not, and he only gets that when it is opened from his PC.
  8. I tried removing the signature within Reader.
  9. I tried uninstalling all of his Adobe programs (i.e. Flash, Reader, Air, Shockwave).

 

Any suggestions? Thank you in advance for your help!!!

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Annotations and Attachments

November 2, 2011, 1:42 pm
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Just as some background: At a high level, we are trying to allow users with Adobe Reader the ability to add attachments and have them sent across via a form button submit to a well known URL/server. We have determined (thanks to your engineering folks and our own investigation) that attachments or any extra data is sent when you use the XDP payload submit type. However, at the first glance you would think that simply adding the EF.* group of permissions (relating to attachments) would suffice. But it would appear that attachments need to be sent via annotations.

 

So in order to do this, we are setting the Annot.* usage rights on the document. The problem is when we open the document in Adobe Reader X (10.1.1) or Adobe Reader 8.1.0, annotations or comments are not permitted despite us inspecting the PDF and confirming the proper permissions are set (via PDFBox's PDFDebugger tool).

 

As a side note, the only Annot permission that appears to cause us problems during setting is Annot.Online. We get the following exception: IDL:com/adobe/document/pdf/NotAllowedByCredential:1.0. Is this permission required to be able to annotate documents properly? We've been referring to the Developer's Guide and API and nothing indicates dependencies between usage rights.

 

Our code base is quite old (5 years old) and we are using Adobe LiveCycle Version 7.0 with Reader Extensions.

 

Any insights would be great.

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Reader-extended form and expiry question

December 13, 2011, 5:44 pm
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Hi,

 

I have a question about reader-extended forms and expiry.

Will the following scenario exist?

 

Current Reader Extension License Expiry Date : 1st April 2012

Template reader extended on : 31st Dec 2011 with the above license

User opens form on 1st June 2012. Is the form still reader-extended at this point?


Do note that we do not reader-extend (as an activity in our process) each time the form is rendered. We instead reader-extend the template and place it in as an asset in our LCA.

 

Thanks,

Bernard

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XML data empty after reader extending form

December 16, 2011, 11:29 pm
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Hi,

 

I'm having a strange problem with Workspace and Process Management after reader extending a form.  The form is bound to a schema, and on an unextended form, the data passes from task to task with all entered information in tact. But as soon as I reader extend the form and deploy it into my application, after the initial submission all I have is a set of empty data:

 

<xdp:xdp xmlns:xdp="http://ns.adobe.com/xdp/">

    <xfa:datasets xmlns:xfa="http://www.xfa.org/schema/xfa-data/1.0/">

        <xfa:data>

            </ServiceRequestForm>

        </xfa:data>

    </xfa:datasets>

</xdp:xdp>

 

In the unextended version, ServiceRequestForm is full of data as passes from task to task.

 

My workspace start point Action Profile uses '/Process Management (system)/1.0/Submit PDF Form.process' to submit the form.  On the unextended form the Submit PDF Form process runs, but after extending the form it never runs (confirmed by the fact that it does not record the process on an extended form).  Unfortunately I cannot extend the form in the Action Profile itself.

 

Does anyone know why this might be happening, and what I can do to fix it?

 

Thanks,

K

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Installation of Adobe LiveCycle Reader Extensions ES2

December 5, 2010, 1:40 am
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Hi,

 

Adobe has informed us that we need to use Adobe LiveCycle Reader Extensions ES2 in stead of Adobe LiveCycle Designer ES 8.2. We had some doubts about the reason why, but that's a different issue.

 

Now, when we want to order Adobe LiveCycle Reader Extensions ES2 we need to indicate on what application server we will install (IBM WebSphere / Oracle WebLogic / JBoss). However, I want to install it on a desktop pc. Can anybody explain me which of the 3 options I need to order? What is the difference?

 

Thanks in advance!

 

Erik

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Reader Extensions ES WebApp

January 4, 2012, 2:36 am
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Hi all,

 

I have a problem when I try to reader extend a form using Reader Extensions webapp (http://[host]:[port]/ReaderExtensions).

I can upload the form, select the rights and then when I click "Apply", the progress / waiting bar "Download" keep running and nothing happens.

 

Did anyone ever encoutered this issue ?

Is there a solution ?

 

Regards,

 

Thomas

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The document has been changed since it was created and use of extended features is no longer availab

April 11, 2012, 11:18 pm
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Hi.

 

I have a new and clean Windows 2008 Server which I installed Adobe Livecycle ES3 on with Reader Extensions. I did apply the credential file which Adobe supplied, but noticed that the pfx file is from 2009(Could this cause a problem). The server is new and nothing else was installed on it.

 

When reader extending a form, I get:
The document has been changed since it was created and use of extended features is no longer available.

 

On a new clean server??????
We are also on the latest version of everything.(ES3, Adobe Reader X, Acrobat Pro X)

 

 

 

What can cause this?

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Saving a form

May 16, 2012, 2:43 am
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I have a form which is reader extended,when the user click save and rename the form,and then click next button,It opens a new form with the old name it was using before it was renamed and the user will be having two forms opened ,Does anyone have any idea how i can stop this .thanks

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How to upgrade database sqlserver for LiveCycle Reader Extensions

May 22, 2012, 10:06 am
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I have to upgrade from sqlserver 2005 to sqlserver 2008 my LiveCyle Reader Extensions.

What is the best way to do it?

 

I have export de data base 2005 to a new one in sqlserver 2008 with the same name and same user of LiveCycle.

 

Change these 3 files:

 

Adobe\Adobe LiveCycle ES2\jboss\server\lc_turnkey\deploy\adobe-ds.xml

Adobe\Adobe LiveCycle ES2\jboss\server\lc_turnkey\deploy\mssql-ds.xml

Adobe\Adobe LiveCycle ES2\jboss\server\lc_turnkey\conf\login-config.xml

 

Restart Jboss and i get this error:

 

2012-05-23 12:01:01,048 WARN  [com.adobe.idp.storeprovider.jdbc.DBStoreFactory] UserM:GENERIC_WARNING: [Thread Hashcode: 17004889] The VersionEntity table does not exist in the LiveCycle database. Please bootstrap LiveCycle database.

2012-05-23 12:01:01,048 ERROR [com.adobe.idp.config.AdobePreferenceFactory] UserM:GENERIC_ERROR: [Thread Hashcode: 17004889] Problem with system rootcom.adobe.idp.common.errors.exception.IDPException| [com.adobe.idp.storeprovider.jdbc.DBStoreFactory] errorCode:12293 errorCodeHEX:0x3005 message:The VersionEntity table does not exist in the LiveCycle database. Please bootstrap LiveCycle database.

 

Any ideia?

 

 

Thanks

CG

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Reader Extending Removes Certification

May 24, 2012, 3:06 am
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Hi All,

 

I am seeing an issue with LiveCycle Reader Extensions 10.0.0.0 that when I try to reader extend a certified PDF XFA Form it removes the certification.

 

The certificate I am using is not a CDS cert so I was wondering if this is causing the issue?

 

Kind Regards

 

Kev

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